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Here are some answers to your questions (we hope).
Here are some common questions about our products.
It is best to store I Love My Pet pet products (and natural products in general) in a cool, dry place, with the lid tightly on. Exposure to direct heat and/or sunlight can degrade the ingredients.
No way! We rigorously test all our products but never on animals. Our products are 100% cruelty-free.
The majority of I Love My Pet products are manufactured in Australia, using the strictest standards of quality and safety. Our pet care products are made in the medical-grade, world-class facility we share with our parent company, Mavlab.
Question about your order?
Absolutely. If you’re not satisfied with your Fido’s products, you may return or exchange them (your call) within 30 days of receiving your order. Please visit our Refunds & Returns page for more details. Visit our contact and reach out to us with your details to get started.
Please note: returns are only accepted for US orders from fidos.com and products must be at least ⅔ full.
We occasionally offer discounts and special promotions to our newsletter community. To sign up, enter and submit your email address in the newsletter field at the bottom left-hand corner on the website.
We accept a number of payment methods at checkout: PayPal, MasterCard, Visa, American Express, and Discover. We do not currently store any billing information in our storefront.
Please note: all prices are listed in US dollars.
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